Retail Management

RETAIL INDUSTRY – Meaning, Retail industry and its size & How does it works.

WHAT COMES UNDER RETAIL INDUSTRY: Unorganized Retailing, Organized Retailing, E- Retailing

TOP RETAILERS IN INDIA

RETAIL MARKET OF INDIA: Grow drivers & Path makers

INDIAN RETAIL INDUSTRY: Growth, Trends, Challenges, and Opportunity

MOMENTS OF TRUTH

NEW DEVELOPMENTS IN INDIAN RETAIL INDUSTRY:   FDI in Retail – India, Sectors in which FDI is allowed in India

HOW TO START A RETAIL BUSINESS

• Men’s Apparel Store
• Ladies Apparel Store
• Kids Apparels Store
• General Departmental Store

STANDARD RETAIL BUSINESS MODEL: New store roll out, RETAIL Business Plan, STORE VM, Adding Tech & Tools

DAILY OPENING PROCESS OF STORE: SOPs, Daily Operational Addition, Cashiering – Process of cash operations, Store closing process

WHOLE PROCESS UNDERSTANDING 

RETAIL HIERARCHY

Role of Store /Ast. Manager

Standard Operating Time Zones

ROLE OF TRAINING & DEVELOPMENT

• SALES STAFF SKILLS
• SALES STAFF KRA
• TIME ZONE FOR SALES STAFF

 SALARY & BENEFITS OF RETAIL STAFFS

• PERFORMANCE MEASUREMENT SCHEME

SOPs for Uniformity

• Customer Service
• Customer Check-Out
• SHRINKAGE CONTROL